The Treasury Operations Department is responsible for Treasury's middle and back office functions, all systems services, and provides Cash Management and Banking Relations services for the World Bank Group as a whole. Treasury Operation’s cross-functional staff provide pricing and valuation, performance measurement, transaction and securities processing and compliance support functions. The middle office provides quantitative analytics support and operational risk reporting and coordinates Treasury's control risk assessments related to internal corporate governance and risk management functions.

Treasury Operations implements and manages information systems in support of Treasury's asset management, funding, pension investment and cash operations functions. Its staff participate in delivering services for client central banks under the Reserves Advisory and Asset Management Program (RAMP). Special projects are implemented on behalf of external and internal (World Bank Group) clients.

The operational units are structured to provide dedicated processing and analytical support for the Banking, Capital Markets and Financial Engineering (BCF), Investment Management (IMD), Quantitative Risk and Analytics (QRA), and Pension Investment (PID) Departments. This support includes ensuring the integrity and smooth transfer of financial data, the maintenance of legal documentation and prudential controls, and for the provision of all accounting, trade settlement and call monitoring activities for traded financial instruments (e.g. bonds, swaps, swaptions, etc.). Accounting information and financial reports are made available on a daily and monthly basis on Treasury's secure Intranet and Client Center Internet web sites.

Treasury's Information Systems infrastructure is supported by two systems divisions, TROFA, developing and maintaining critical financial applications, and TROIS, supporting trade capture and overall systems infrastructure.  Many business applications are supported, including trade entry, portfolio accounting, performance measurement, risk analysis, compliance monitoring, settlement, cash account reconciliation, and financial messaging.  The staff are also responsible for maintaining the trading room, ensuring information security, preparing for disaster recovery and business continuity, providing 24 x 7 support for critical systems, and implementing and managing Treasury's internal and external web sites.

Systems staff also participate in providing technical assistance to eligible central banks and international organizations.  Over the past several years, technical specialists have provided on-site assessments, recommendations and support to over a dozen central banks and have hosted focused training sessions for several more.